Customer Service Representative

At Sensient, we manufacture the flavour solutions for your favourite food and beverages. Can you imagine to be part of a team that prides itself to bring life to the products we all consume every day? 

You will manage the receipt and completion of customer orders whilst providing support to cross-functional teams. This is a fulltime, on-site role at our European Flavors & Extracts headquarters in Milton Keynes, UK.

What you’ll do: 

• You will source and provide information for EU and UK customers, manage enquiries and resolve queries
• To support your activities, you will generate reports for management meetings 
• You love to be measured for your results? Here, you take ownership of your orders, manifest transport collections and champion your OTIF completion 
• Your aim is to reduce transport incidents. If these happen, you resolve these to the satisfaction of your customers 

What you’ll bring: 

• To be successful, we expect you to be an experienced Customer Service, Planning or Supply Chain professional with at least a secondary education
• You are a self-starter, who loves to work in a team environment and build relationships with in/external customers
• Since your tasks include shipping and transportation to the EU mainland, you bring post-Brexit export experience 
• For reporting purposes, you are numerate and have knowledge of the Microsoft Office
• You are business fluent in English and preferably in German
• Most of the customer contacts are online and by phone, but you may be asked to travel occasionally

What you’ll get:

• An excellent salary, benefit offering and development opportunities 
• A thorough and effective training experience during onboarding and beyond 
• Your manager is known for empowering his team to make decisions, which reflects in a remarkable team spirit 
• This is a true opportunity to work in a fantastic team that is driven by collective efforts and team spirit

About Sensient: 

Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.

About Sensient Flavors: 

Sensient Flavors offers innovative, global taste solutions and specialized flavor delivery systems that help bring life to your food and beverage products. Our leading-edge technologies reflect our core philosophies to be dynamic and innovative and to add value to your applications. 

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