Customer Service Representative, German Speaker

At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market-savvy and visionary. We are problem solvers. And we will be better with you.

We are looking for a German speaking Customer Service Representativeto join our team and support the Colors businesses in South Africa. In this role, you will take care of customers based in Germany, so it is essential that you speak German well.

What you’ll do:

• Order processing within our ERP-system (JD Edwards), e.g. checking order details, order entry, x-references, order acknowledgement
• Respond to customer requests for order changes, delivery status, document requests
• Manage central orders email address; respond to emails, forward emails for other departments to the relevant person/s
• Prepare and email new order summary sheet daily and update order acknowledgement tracker
• Ensure all signed delivery notes are received from our transporter in a timely manner and are saved on the server

What you’ll bring:

• Ideally 5+ years of Customer Service/Sales Assistant (in the food ingredients/ FMCG/ business-to-business experience preferred)
• Ability to speak German/any other European language (fluent in spoken and written) in addition to English (fluent in spoken and written) will be advantageous
• Knowledge and/or experience in dealing within an ERP system, e.g. JD Edwards, Salesforce are an advantage 

What you’ll get:

• Opportunity to collaborate with your colleagues, onsite 5 days per week
• A good compensation and development opportunities
• Effective training experience during onboarding and beyond

About Sensient:

Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and other specialty ingredients. Sensient uses advanced technologies and robust global supply chain capabilities to develop specialized solutions for food and beverages, as well as products that serve the pharmaceutical, nutraceutical, cosmetic, and personal care industries.

As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at http://www.sensient.com.

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