Customer Service Rep I
At Sensient Technologies, we excel in the science, art, and innovation of color and flavor. We are visionary problem solvers and market-savvy leaders.
Join us as a Customer Service Rep I, where you’ll ensure customer satisfaction by managing the order lifecycle, advocating for customers, and communicating with internal teams. Take ownership of the customer experience and help us create a positive, lasting impression.
What You’ll do:
- Maximize customer satisfaction by processing orders and handling inquiries efficiently.
- Manage and support customer relationships, ensuring clear communication and superior service.
- Capture and convey customer feedback to improve processes and satisfaction.
- Coordinate with internal teams to ensure order accuracy and timely delivery.
What You’ll Bring:
- A passion for excellent customer service and strong professional communication skills.
- Ability to thrive in a fast-paced environment, multitask, and manage time effectively.
- Collaborative team skills, problem-solving abilities, and proficiency with Microsoft systems.
- An Associate or Bachelor’s degree is preferred, with ideally 5+ years of customer service experience. Knowledge of product lines and performance measures, along with intermediate proficiency in JDE, is beneficial.
What You’ll Get:
- An excellent salary, benefit offering, and development opportunities to include 401(k), stock purchase plans and more.
- A thorough and effective training experience during onboarding and beyond.
- Take your career to the next level and work with amazing people around the world.
- An opportunity to collaborate on site full time with a terrific team.
About Sensient
Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.
About Sensient Colors
Sensient Colors is a leading developer, producer, and supplier of natural and synthetic color systems for customers around the globe. The Company's high-performance products play a vital role in the manufacture of foods and beverages, cosmetic and pharmaceutical colors and coatings, and colors for agricultural uses, household cleaners and paper products.
Equal Opportunity Employer
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innovation has never looked so good
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our stories We work together in person to put the needs of our customers first and get results. Be different. Be Sensient.
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who we are We’re on a mission across the globe to unlock the potential of our customers’ food, pharmaceutical, and personal care products.
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faq You have questions? here are our answers to the most frequently asked questions people have about a career with Sensient.
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the Americas We offer multiple locations across the United States, Latin America, and Canada. Choose the one you’re most interested in to learn more about it and see available roles.
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APAC region We offer multiple locations across the Asia-Pacific region. Choose the one you’re most interested in to learn more about it and see available roles.
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EMEA region We offer multiple locations across Europe, the Middle East, and Africa. Choose the one you’re most interested in to learn more about it and see available roles.
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global locations At Sensient, we believe in the power of collaborating face-to-face, in person. With locations around the world, we offer plenty of opportunities to build the career that best suits you. Learn more about our global locations.
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what we do We develop and manufacture flavors, colors, and extracts that bring our customers’ products to life. Our products positively impact the daily experience of millions.
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sustainability Sustainability is central to our mission at Sensient. Everyone here is dedicated to working together to bring sustainable innovations to the world. This includes vegan flavors, low-carbon products, natural and organic ingredients, and so much more.
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key hiring areas at Sensient Technologies Many paths to success. With a variety of categories and locations, it’s important to find the role that fits you best.
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learning & development We offer a variety of unmatched opportunities for training designed to help you develop your skills. Each program is tailored to specific areas of focus and intended to bring out your best while setting you up for a long, exciting, and fruitful career at Sensient. Take control of your future and learn more about our development programs.
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tips for your application Interested in applying to join us, but not sure how to begin? We’ve compiled a list of tips and advice from some current employees to help you get started.
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careers in research & development Where innovation is born and applied. If you’re an analytic thinker, scientific researcher, and driven winner, our Research and Development (R&D) department is where you can take control of your career.
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coaching at Sensient Having a strong coaching culture is a top priority for Sensient. We are committed to helping our employees grow and develop in their roles to meet their future career goals.
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sales careers Are you ambitious with a competitive spirit? Do you want to be rewarded for your hard work and results? Does your professional success matter to you? If so, join Sensient’s elite sales team.