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Customer Service Representative

Buckinghamshire, England, GB  
Job ID 5343 Date posted February 20, 2025 Job Category Customer Service

At Sensient, we manufacture the flavour solutions for your favourite food and beverages. Can you imagine to be part of a team that prides itself to bring life to the products we all consume every day? 

You will manage the receipt and completion of customer orders whilst providing support to cross-functional teams. This is a fulltime, on-site role at our European Flavors & Extracts headquarters in Milton Keynes, UK.

What you’ll do: 

  • Receive, verify accuracy and enter customer orders, liaise with Planning and confirm delivery dates with our European customers
  • Manage customer enquiries, resolve queries, source and provide information
  • Interrogate data systems and generate reports for management reporting 
  • Take ownership of your orders, monitor WIP and champion your OTIF completion
  • Work closely with Supply Chain Departments to provide daily support and absence cover when required
  • Using Microsoft Excel on a daily basis, to track order progress and analyze data. 

What you’ll bring: 

  • You are business fluent in English any other European language, preferably in Spanish 
  • Excellent organizational, communication and administrative skills
  • Good secondary education or degree
  • Experience in a Customer Service, Planning or Supply Chain
  • Numerate and familiar with ERP systems
  • Export experience would be advantageous

What you’ll get:

  • An excellent salary, benefit offering and development opportunities 
  • A thorough and effective training experience during onboarding and beyond 
  • Your manager is known for empowering his team to make decisions, which reflects in a remarkable team spirit 
  • This is a true opportunity to work in a fantastic team that is driven by collective efforts and team spirit

About Sensient: 

Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.

About Sensient Flavors: 

Sensient Flavors offers innovative, global taste solutions and specialized flavor delivery systems that help bring life to your food and beverage products. Our leading-edge technologies reflect our core philosophies to be dynamic and innovative and to add value to your applications. 

As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package.  For more information, visit our website at http://www.sensient.com

Equal Opportunity Employer

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