Customer Service Representative, Arabic Speaker
Sandton, Gauteng, ZA
Johannesburg, Gauteng, ZA
Job ID 4439
Date posted August 21, 2024
Job Category Customer Service
At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market-savvy and visionary. We are problem solvers. And we will be better with you.
We are looking for a Customer Service Representative, with the ability to speak Arabic or a major European language in addition to English, to join our team and support the Colors business in South Africa.
What you’ll do:
- Order processing within our ERP-system (JD Edwards), e.g. checking order details, order entry, x-references, order acknowledgement
- Respond to customer requests for order changes, delivery status, document requests
- Manage central orders email address; respond to emails, forward emails for other departments to the relevant person/s
- Prepare and email new order summary sheet daily and update order acknowledgement tracker
- Ensure all signed delivery notes are received from our transporter in a timely manner and are saved on the server
What you’ll bring:
- Extensive Customer Service/Sales Assistant experience - B2B preferred
- Ability to speak Arabic or a major European language (fluent in spoken and written) in addition to (near) native English skills
- Knowledge and/or experience in dealing with an ERP system, e.g. JD Edwards, Salesforce are an advantage
What you’ll get:
- Opportunity to collaborate with your colleagues, onsite 5 days per week
- A good compensation and development opportunities
- Effective training experience during onboarding and beyond
About Sensient:
Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and other specialty ingredients. Sensient uses advanced technologies and robust global supply chain capabilities to develop specialized solutions for food and beverages, as well as products that serve the pharmaceutical, nutraceutical, cosmetic, and personal care industries.
As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at http://www.sensient.com.
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innovation has never looked so good
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our stories We work together in person to put the needs of our customers first and get results. Be different. Be Sensient. -
who we are We’re on a mission across the globe to unlock the potential of our customers’ food, pharmaceutical, and personal care products.
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faq You have questions? here are our answers to the most frequently asked questions people have about a career with Sensient.
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the Americas We offer multiple locations across the United States, Latin America, and Canada. Choose the one you’re most interested in to learn more about it and see available roles.
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APAC region We offer multiple locations across the Asia-Pacific region. Choose the one you’re most interested in to learn more about it and see available roles.
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EMEA region We offer multiple locations across Europe, the Middle East, and Africa. Choose the one you’re most interested in to learn more about it and see available roles.
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global locations At Sensient, we believe in the power of collaborating face-to-face, in person. With locations around the world, we offer plenty of opportunities to build the career that best suits you. Learn more about our global locations.
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what we do We develop and manufacture flavors, colors, and extracts that bring our customers’ products to life. Our products positively impact the daily experience of millions.
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sustainability Sustainability is central to our mission at Sensient. Everyone here is dedicated to working together to bring sustainable innovations to the world. This includes vegan flavors, low-carbon products, natural and organic ingredients, and so much more.
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key hiring areas at Sensient Technologies Many paths to success. With a variety of categories and locations, it’s important to find the role that fits you best.
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learning & development We offer a variety of unmatched opportunities for training designed to help you develop your skills. Each program is tailored to specific areas of focus and intended to bring out your best while setting you up for a long, exciting, and fruitful career at Sensient. Take control of your future and learn more about our development programs.
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tips for your application Interested in applying to join us, but not sure how to begin? We’ve compiled a list of tips and advice from some current employees to help you get started.
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careers in research & development Where innovation is born and applied. If you’re an analytic thinker, scientific researcher, and driven winner, our Research and Development (R&D) department is where you can take control of your career.
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coaching at Sensient Having a strong coaching culture is a top priority for Sensient. We are committed to helping our employees grow and develop in their roles to meet their future career goals.
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sales careers Are you ambitious with a competitive spirit? Do you want to be rewarded for your hard work and results? Does your professional success matter to you? If so, join Sensient’s elite sales team.
