Customer Service Coordinator
At Sensient Technologies, we are experts in science, art, and innovation of color and flavor. We are market savvy and visionary. We are problem solvers and we will be better with you.
We are looking for a Customer Services Coordinator support our Colors Group business in St. Louis. The primary focus of the position is to support all customer service needs as well as office management functions. A portion of the position will be to greet customers, visitors and applicants. It will also include receiving incoming calls on switchboard and relays calls and/or messages to appropriate party.
What You’ll do:
- Manage all customer service general mailboxes. Distribute purchase orders to team for entry. Forward document requests as needed to sales support. Respond to general requests and provide order specific documents.
- Process customer Product Notification Letters. Enter all customer complaints in CRM database.
- Provide upon request by Account Managers any On Time Delivery reports for customers.
- Assist with special projects including but not limited to:
- Contribute to and create power point presentations and correspondence.
- Shipping traffic office document scanning.
- Compiles data and operates office equipment (calculator, word processor, etc.) in performance of routine clerical duties.
- Maintains file of Visitors' Log. Arranges cab service for guests. Greets all visitors, notifies employees of visitors as appropriate. Assist with entering office related work orders. Other duties as assigned.
What You’ll Bring:
- Bachelor’s degree is preferred.
- Microsoft Windows computer experience is preferred. Intermediate to advanced knowledge in all Microsoft office systems, Excel, Word, Access, Power Point.
- Previous two years' experience in office, customer service or related field is required.
- Requires the ability to communicate and interact well with people at all levels, not limited to our Corporate Office and internal/external customers. Able to handle pressure and constant multi-tasking in the role. Ability to adjust and return to projects very quickly and seamlessly following interruptions. Position will require analyses involving the use of basic arithmetic calculations.
What You’ll Get:
- An opportunity to collaborate with your colleagues onsite 5-days per week.
- Excellent compensation, benefit offering, and development opportunities.
- A thorough and effective training experience during onboarding and beyond.
About Sensient: Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.
About Sensient Colors: Sensient Colors is a leading developer, producer, and supplier of natural and synthetic color systems for customers around the globe. The Company's high-performance products play a vital role in the manufacture of foods and beverages, cosmetic and pharmaceutical colors and coatings, and colors for agricultural uses, household cleaners and paper products.
Equal Opportunity Employer
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innovation has never looked so good
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our stories We work together in person to put the needs of our customers first and get results. Be different. Be Sensient.
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who we are We’re on a mission across the globe to unlock the potential of our customers’ food, pharmaceutical, and personal care products.
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faq You have questions? here are our answers to the most frequently asked questions people have about a career with Sensient.
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the Americas We offer multiple locations across the United States, Latin America, and Canada. Choose the one you’re most interested in to learn more about it and see available roles.
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APAC region We offer multiple locations across the Asia-Pacific region. Choose the one you’re most interested in to learn more about it and see available roles.
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EMEA region We offer multiple locations across Europe, the Middle East, and Africa. Choose the one you’re most interested in to learn more about it and see available roles.
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global locations At Sensient, we believe in the power of collaborating face-to-face, in person. With locations around the world, we offer plenty of opportunities to build the career that best suits you. Learn more about our global locations.
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what we do We develop and manufacture flavors, colors, and extracts that bring our customers’ products to life. Our products positively impact the daily experience of millions.
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sustainability Sustainability is central to our mission at Sensient. Everyone here is dedicated to working together to bring sustainable innovations to the world. This includes vegan flavors, low-carbon products, natural and organic ingredients, and so much more.
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key hiring areas at Sensient Technologies Many paths to success. With a variety of categories and locations, it’s important to find the role that fits you best.
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learning & development We offer a variety of unmatched opportunities for training designed to help you develop your skills. Each program is tailored to specific areas of focus and intended to bring out your best while setting you up for a long, exciting, and fruitful career at Sensient. Take control of your future and learn more about our development programs.
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tips for your application Interested in applying to join us, but not sure how to begin? We’ve compiled a list of tips and advice from some current employees to help you get started.
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careers in research & development Where innovation is born and applied. If you’re an analytic thinker, scientific researcher, and driven winner, our Research and Development (R&D) department is where you can take control of your career.
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coaching at Sensient Having a strong coaching culture is a top priority for Sensient. We are committed to helping our employees grow and develop in their roles to meet their future career goals.
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sales careers Are you ambitious with a competitive spirit? Do you want to be rewarded for your hard work and results? Does your professional success matter to you? If so, join Sensient’s elite sales team.